Privacy Policy

The use of the websites of Papiersackfabrik Tenax GmbH & Co. KG is essentially possible without providing personal data.
The processing of personal data, i.e. name, address, email address or telephone number of a data subject, is always in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to Papiersackfabrik Tenax GmbH & Co. KG (in particular the BDSG (German Federal Data Protection Act)).
This document is to inform you regarding the type, scope and purpose of the personal data collected, used and processed by us. DFerner werden betroffene Personen mittels dieser Datenschutzerklärung über die ihnen zustehenden Rechte aufgeklärt.ata subjects are also informed of their rights under this privacy policy.

1. Definitions

This privacy policy uses the terminology as adopted in the General Data Protection Regulation (Art. 4 GDPR).

2. Name and address of the responsible body

Papiersackfabrik Tenax GmbH & Co. KG
Am Westbahnhof 43 – 55
(access via Halskestraße 1)
40878 Ratingen
Represented by:
Dr. Stefan Ziesemer
Reinhard Schulze-Edinghausen
Tel.: (02102) 489-0
Fax: (02102) 489-145

Our data protection officer, Dr.Volker Wodianka, can be contacted at: and via our postal address stating “The Data Protection Officer” marked on the envelope.

3. Cookies

The websites of Papiersackfabrik Tenax GmbH & Co. KG use cookies. Cookies are small text files that are stored locally in the cache of your Internet browser and which can identify your browser. Ihr Browser greift auf diese Dateien zu.Your browser accesses these files and tDurch den Einsatz von Cookies erhöht sich die Benutzerfreundlichkeit und Sicherheit dieser Website.he use of cookies increases the user-friendliness and security of this website.
The legal basis for this data processing is Art. 6 para 1 letter f GDPR (legitimate interests of the responsible body).
The use of cookies facilitates the use of our websites for the user, and some pages may not be accessed or an error may occur during such access without cookies.
This legal basis also represents the legitimate interest for this data processing pursuant to Art. 6 para 1 letterf DSGVO dar (die Nutzung von Cookies zu Analysezwecken wird in einem anderen Punkt behandelt). f GDPR (the use of cookies for analysis purposes is described in another point).
The most common browsers offer the preference option to block cookies. Sie können Ihren Browser dann so einstellen, dass Sie über das Setzen von Cookies informiert werden und Cookies nur im Einzelfall erlauben, die Annahme von Cookies ausschließen oder das automatische Löschen der Cookies beim Schließen des Browser aktivieren.You can then adjust your browser settings to notify you of when cookies are set, and you can allow cookies only in individual cases, exclude the acceptance of cookies or enable the automatic deletion of cookies when closing the browser.
Note: If you adjust your browser settings to decline cookies, you may not be able to access all the functions of this website to their full extent.

4. Collection of data and information when visiting this page (log files)

Papiersackfabrik Tenax GmbH & Co. KG website collects certain general data and information each time you visit the site and which is stored in our server’s log files. The following data may be collected:
(1) browser type and version used
(2) the operating system used by the accessing system
(3) the previous website from which our site is accessed
(4) the subpages accessed via an accessing system on our website
(5) the date and time of access
(6) the IP address of the accessing computer
(7) the Internet service provider of the accessing system.
Papiersackfabrik Tenax GmbH & Co. KG cannot draw conclusions regarding the data subject when using this general data and information.
The legal basis for this data processing is Art. 6 para 1 letter f (legitimate interests of the responsible body).
This information is required to:
(1) display the content of the website correctly
(2) optimise the website content and the advertising
(3) ensure the continued operation of the IT systems and the website technology, and
(4) provide law enforcement authorities with the information required for law enforcement in the event of a cyber-attack or other criminal offences.
This legal basis also represents the legitimate interest for such data processing in accordance with Art. 6 para 1 letter f GDPR. The additional legal basis for this data processing is Art. 6 para 1 letter e GDPR (public interest).
The anonymous data on the server log files is stored separately from all the personal data provided by a data subject.

5. etracker

This website uses the analysis service etracker of etracker GmbH, Erste Brunnenstraße 1 20459 Hamburg, Germany.
etracker collects user data t Um diese Seite in ihrer Nutzerfreundlichkeit zu optimieren und zu Marketingzwecken, sammelt etracker Nutzerdaten.o optimise the user-friendliness of this site and for marketing purposes, andAus diesen Daten können pseudonymisiert Nutzungsprofile erstellt werden. pseudonymised usage profiles can be generated from such data. Cookies may also be used for this purpose (see point 3.). Die mit den etracker-Technologien erhobenen Daten werden nicht genutzt, um Besucher unserer Website persönlich zu identifizieren und werden nicht mit personenbezogenen Daten über den Träger des Pseudonyms zusammengeführt.The data collected using the etracker technologies is not used to personally identify visitors to our website and is not merged with personal data regarding the holder of the pseudonym.
You can object to data collection and storage at any time with effect for the future. Please use the following link to obtain an opt-out cookie from etracker to block the data collection and storage of your visitor data for the future. This will mean that no visitor data from your browser will be collected and stored in future.

For additional information on the etracker data protection regulations, please visit:
The legal basis for the storage of etracker cookies is Art. 6 para 1 letter f GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise its website and advertising and storage therefore also serves to improve the financing, customer-oriented use, adaptation and updating of the website.
We have concluded an order processing contract with etracker.

6. Google Maps

Our website uses Google Maps API provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA to display maps, directions and geographic information. When you use Google Maps, Google also collects, processes and uses data regarding the use of the maps feature by visitors to the websites. For more details on the data processing carried out by Google please visit:

You can also adjust the settings to protect your data in the privacy centre. Opt-Out:

7. Contact via the website

We provide a contact form and an email address on this site to make it easier for you to contact us.Sofern eine betroffene Person per E-Mail oder über das Kontaktformular Kontakt mit uns aufnimmt, sind die folgenden Daten im Eingabeformular anzugeben und werden nach Absendung Daten automatisch gespeichert: If a data subject contacts us via email or via the contact form, the following data must be provided in the input form and will be saved automatically once you have submitted your data:
• Email address
• First name, last name

The legal basis for the processing of the data submitted when using the contact form or for sending an email is Art. 6 para 1 letter f GDPR.
If the purpose of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 para 1 letter b GDPR.
We process the personal data from the input mask exclusively to process the contact from the data subject.
The following data of the data subject is automatically saved during the submission process:
• IP address
• Date and time of registration

This data is used to prevent the misuse of the contact form and to ensure the security of our information technology systems.

The legal basis for such data processing is Art. 6 para 1 letter f GDPR (legitimate interests of the responsible body).

We do not forward personal data to third parties.

8. YouTube

Our website uses plugins (embedded videos) on the YouTube website operated by Google. The websBetreiber der Seiten ist die YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.ite operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plugin-enabled sites, you will be connected to the servers of YouTube. Dabei wird dem Youtube-Server mitgeteilt, welche unserer Seiten Sie besucht haben.The YouTube server will be informed which of our pages you visited. Wenn Sie in Ihrem YouTube-Account eingeloggt sind ermöglichen Sie YouTube, Ihr Surfverhalten direkt Ihrem persönlichen Profil zuzuordnen.If you are logged into your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile, and yDies können Sie verhindern, indem Sie sich aus Ihrem YouTube-Account ausloggen.ou can prevent this by logging out of your YouTube account.
The YouTube privacy policy contains more information regarding the handling of user data:

9. Hosting the website

This website is hosted by Profihost Hostmaster.Alle angegebenen Daten werden daher auf Servern dieses Anbieters erfasst. All the data submitted is therefore stored on this provider’s servers, but the Ein Zugriff auf die Daten findet durch den Anbieter jedoch nicht statt.provider does not access the data.
We have concluded a data processing contract with this company.
The legal basis for this data processing is Art. 6 para 1 letter f GDPR (legitimate interests of the responsible body).

10. Deletion of personal data

The data subject’s personal data is stored only for the period required to achieve the purpose of storage or insofar as storage is stipulated by law.
If the purpose of the storage is no longer valid or upon the expiry of a retention period required by law, any personal data will be routinely blocked or deleted in accordance with the statutory provisions.

11. Rights of the data subjects

a) Right to confirmation
All data subjects have the right to request information about if and how their personal data is processed.
b) Right to information (Art. 15 GDPR)
All data subjects have the right to receive information free of charge regarding the personal data stored about them, and to receive a copy of this information.
c) Right to rectification (Art. 16 GDPR)
All data subjects have the right to request the responsible body to immediately rectify any incorrect personal information about them.
d) Right to deletion (right to be forgotten) Art. 17 GDPR
All data subjects have the right to request that their personal data be deleted immediately, provided that one of the reasons stipulated by law applies and if the processing of such is not required.
e) Right to limit processing (Art. 18 GDPR)
All data subjects have the right to request the restriction of processing insofar that one of the reasons stipulated by law applies.
f) Right to data portability Art. 20 GDPR
All data subjects have the right to receive their personal data provided to the responsible body in a structured, standard and machine-readable format and to transmit such data to another entity without hindrance, provided that the processing is carried out with consent in accordance with Art 6 para 1 letter a GDPR or Article 9 para 2 letter a GDPR or to perform a contract pursuant to Article 6 para 1 letter b GDPR, and the processing is carried out by automated means, unless the processing is for the performance of an activity that is essential in the public interest or in the exercise of an official authorisation that has been entrusted to the responsible body.
Furthermore, in exercising their right to data portability under Article 20 para 1 of the GDPR, the data subject may arrange for their personal data to be sent directly from one responsible body to another insofar as this is technically feasible and if such action does not compromise the rights and freedoms of other persons.
g) Right to withdraw consent to lawful data processing Art. 13 GDPR
All data subjects have the right to revoke consent to the processing of personal data at any time if the processing referred to in Art. 6 para 1 lettera oder Art. 9 Abs. 2 lit. a or Art. 9 para 2 letter a isa beruht, ohne dass die Rechtmäßigkeit der aufgrund der Einwilligung bis zum Widerruf erfolgten Verarbeitung berührt wird. without prejudice to the lawfulness of the processing carried out based on consent until such request for withdrawal.
h) Right to objection Art. 21 GDPR
All data subjects have the right to object to the processing of their personal data arising from their specific situation pursuant to Article 6 para 1 letter e or f of the GDPR. This also applies to profiling based on these provisions.
If personal data is processed to operate direct marketing, the data subject has the right to object at any time to the processing of their personal data the purposes of such marketing;dies gilt auch für das Profiling, soweit es mit solcher Direktwerbung in Verbindung steht. this also applies to profiling insofar as it is associated with such direct marketing.
12. Right of appeal to the competent supervisory authority

Data subjects may appeal to the competent supervisory authority in the event of a violation of the relevant data protection legislation. Dies ist der oder die Landesdatenschutzbeauftragte des Bundeslandes, in dem unser Unternehmen seinen Sitz hat.This authority will be the regional data protection officer of the federal state in which our company is based. Eine Liste der Datenschutzbeauftragten finden Sie hier: .A list of data protection officers is available at: