Your Tenax service.

From process optimization to immediate delivery.


The TENAX paper bag factory offers you comprehensive service ranging from one permanent contact, support when selecting the right systems or technical assistance on site. The TENAX team is always there for you. We optimize your processes, offer you global delivery options, storage space for your products and our headquarters, immediate delivery along with after sales service.

Process optimization

We work with you to evaluate your existing packaging solutions with a view toward possible productivity increases, material savings and cost optimization. Our experienced product engineers then develop a product design perfectly tailored to your needs.

Immediate delivery

Your requirements cannot always be planned precisely. That is why it is comforting to know that we also offer immediate drying options in an emergency, ensuring that your industrial sacks are rapidly available.

On-site technical assistance

We are happy to arrange an appointment with you if something goes wrong on site, or you would simply like personal consultation.

One permanent contact

No call centers or agents. When you work with us you always have one permanent contact. Your contact understands your needs and can help you quickly without time-consuming coordination.

Worldwilde delivery

We deliver your TENAX industrial sacks to Singapore, the USA or Elmshorn. Namely, exactly where you need them. We also inform you about the optimum delivery process – taking into account the costs and product availability.

After-sales service

We place great value in offering our customers comprehensive service. That is why our after sales service continues to support you even after the production ends.

Flexible storage

Naturally, we also offer you storage space for your products at our headquarters in Ratingen. From here you can release your products as you need them, and have us send them to your desired destination.

Support with selecting suitable systems

Our long-standing contacts with renowned machine manufacturers enable us to provide you with competent advice to select systems, such as bagging machines that perfectly fit your packaging solution.